General terms and conditions
1. Scope of application
These General Terms and Conditions (GTC) apply to all contracts concluded with the hotel and restaurant "La Belle Croix" (LIYA Sàrl) concerning the rental of rooms for accommodation, as well as to all services and deliveries provided by the hotel to the client in this within this framework.
2. Opening hours (Check-in / Check-out)
- Arrival : From 15:00 to 20:00.
You must inform the establishment of your arrival time in advance. - At check-in, you will need to present photo identification valid and a credit credit card.
- Departure : From 08:00 to 11:30.
3. Cancellation and prepayment
Cancellation and prepayment conditions vary according to the type of accommodation. Please check the conditions that apply to each option when making your choice.
For bookings made via our online booking platform, these
terms and conditions of RoomRaccoon also apply. (which operates our
secure booking engine).
To consult their details: Terms and conditions of
RoomRaccoon.
4. Children and Beds
Conditions relating to children : All children are welcome.
To see the fares and information associated with the size of your group, please add the number of children you are travelling with and their ages to your search. the number of children you are travelling with and their ages.
Conditions relating to cots and extra beds :
No extra beds
or baby cots are available in this establishment.
5. Pets and Restrictions
- Age restrictions : No age restrictions apply to registration.
- Pets : Pets are are allowed on request only (an additional fee may per day).
6. Means of payment accepted
The establishment accepts the following means of payment:
- American Express
- Visa
- Mastercard
- JCB
- Maestro
- Cash (Swiss francs)
7. Restaurant
For the restaurant, all invoices must be paid on the spot in cash or by one of the methods accepted by the establishment. The establishment declines all responsibility in the event of allergies and food intolerances not clearly indicated by the customer at the time of the meal. meal.
8. Behaviour and Damage
Hotel guests must remain quiet in the corridors and respect the general standards of behaviour in force so as not to disturb other guests. so as not to disturb other guests. Any material damage caused to rooms or in the restaurant that goes beyond normal wear and tear will be invoiced in full to the will be invoiced in full to the customer at fault and/or the holder of the reservation.
